企业视角下AI焦虑的化解之道:心理安全与技能重塑的实践路径

陶思语

高科技与产业化 ›› 2026, Vol. 32 ›› Issue (6) : 47.

主管:中国科学院
主办:中国科学院文献情报中心、中国高科技产业化研究会
ISSN:1006-222X
CN:11-3556/N
高科技与产业化 ›› 2026, Vol. 32 ›› Issue (6) : 47.
人工智能

企业视角下AI焦虑的化解之道:心理安全与技能重塑的实践路径

  • 陶思语
作者信息 +

Resolving AI Anxiety from an Enterprise Perspective: Practical Pathways of Psychological Safety and Skill Reskilling

  • TAO Siyu
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文章历史 +

摘要

随着人工智能快速融入企业运营,越来越多的员工感受到了AI焦虑,而这种焦虑有可能会催生出亲组织不道德行为等消极后果。基于压力认知评价理论,这项研究通过分两个阶段收回的320份问卷数据,考察AI焦虑对亲组织不道德行为的影响机制。文中还介绍了一家智能制造企业的实践案例,说明该企业如何借由“AI转型心理安全干预计划”来缓解员工的AI焦虑及其带来的消极影响,并给出了可落地操作的管理策略。

Abstract

As AI rapidly integrates into corporate operations, more employees are experiencing AI anxiety, which may lead to negative consequences such as pro-organizational unethical behavior. Drawing on the cognitive appraisal theory of stress, this study examines the mechanism through which AI anxiety influences pro-organizational unethical behavior, using 320 two-wave survey responses. The paper also presents a case study of a smart manufacturing firm that implemented an “AI transformation psychological safety intervention program” to alleviate AI anxiety and its adverse effects, offering actionable management strategies.

关键词

AI焦虑 / 亲组织不道德行为 / 工作不安全感 / 组织认同 / 企业干预 / 企业文化

Key words

AI anxiety / pro-organizational unethical behavior / job insecurity / organizational identification / corporate intervention / corporate culture

引用本文

导出引用
陶思语. 企业视角下AI焦虑的化解之道:心理安全与技能重塑的实践路径[J]. 高科技与产业化. 2026, 32(6): 47
TAO Siyu. Resolving AI Anxiety from an Enterprise Perspective: Practical Pathways of Psychological Safety and Skill Reskilling[J]. High-Technology and Commercialization. 2026, 32(6): 47

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